PSA is Going Paperless Starting April 1, 20201 min read


Starting Wed., April 1, 2020, PSA will no longer be accepting paper carbon copy submission forms for orders involving cards, tickets, packs or dual service authentication and grading requests. Like most PSA collectors are doing already, you will be required to enter your ordering information online and print out a completed, corresponding submission form. The change applies to mail-in submissions as well as in-person, at-show submissions. This modification as to how PSA accepts submissions going forward, however, will not apply to autographs, original photos, gloves, bats, rings, awards or trophies.

“The decades-old practice of accepting paper submission forms has significantly slowed down operations and only added to the company’s growing backlog,” said PSA President Steve Sloan. “To help speed the entering process and cut down on unnecessary paper waste, we are now requiring card, ticket and pack submitters to use PSA’s online submission center for all orders beginning next month.”

The PSA online submission center is easy to use and will continue to help the company streamline its numerous orders. The simple fact is that paper submission forms take much longer to enter into the processing system which greatly impacts turnaround time.

To serve as a deterrent for any paper carbon copy submissions that are sent in after April 1, PSA will ship back orders as unprocessed. Additional handling fees may apply. If you have any questions about this process or need help with setting up an account to use the online submission center, please call PSA’s Customer Service Department at 800-325-1121 or send an email to [email protected]


Posted by Terry Melia

Terry Melia is a hobby veteran who has served in various PR, marketing and content roles for industry movers and shakers including The Upper Deck Company and SCP Auctions and is currently working as PSA's Public Relations and Content Specialist.

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